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Since
1992 GAPI has accomplished and implemented a Total Quality System
certified as compliant to Standards of ISO 9002 by Lloyd's Register
Quality Assurance. Goals and quality plans have been identified and
developed with special consideration to changing market demands and
expectations. Continuous quality improvement remains a key goal of
GAPI's management.
These quality improvements are achieved by quick problem identification
and resolution, and the implementation of strict statistical process
control (SPC) guidelines. More recently the Quality System Management has
been approved to ISO 9001. The primary business goals of
optimizing quality, cost, technology, and delivery, as a company wide
organizational philosophy, convey that GAPI is committed to providing
the best product on the market.
Quality assurance
Application of
FMEA as an analytical and managerial instrument, design (DFMEA) and
production (PFMEA), generates important improvements to GAPI's Quality
System. FMEA causes a number of interfacing connections to emerge at
subsequent steps of the production line. As a result, it transforms
traditional relations between individuals of the same Company into
Supplier/Customer relations within the Gapi's division and departments.
Quality
controls take place at every level on the production line insuring the
Customer's Satisfaction.
The GAPI
Quality System is committed to following the prescriptive requirements
of ISO Standard 9001.
Controls
Recently, GAPI
Quality Controls have gone beyond manufacturing and into Customer
Service (order review, technical specifications), warehousing (lot
identification and traceability), shipping department (packaging,
shipment verification and date of delivery). Physical and dimensional
controls are performed during the complete production cycle, including
incoming materials. For new products (molding tools, special equipment,
compounds), it is imperative to verify real process capacity in
comparison with theoretical. Every new variable introduced into the
system (new molds, compounds with different characteristics of
shrinkage, tooling with influence on final dimensions) can lower CPK
(Capability of Process Index) and call for corrective actions already
listed on FMEA or not even foreseen.
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Enviroment
Management
of GAPI Group companies draws inspiration from fundamentals of ISO
14000 standard, keeping as its main objective the minimizing of the
impact to the environment caused by industrial activity.
The fulfilment of applicable laws and regulations (national,
state and local) governing
emissions into the outside environment, must be considered useful
means to get protection of nature resources, and of human
health and safety.
Also in this particular field, not only in that of Product
Quality, we must take as fundamental the concept of "Continuous
Improvement", to be considered analysis, planning,
implementation, control and corrective action. Iteration of this
action cycle brings the safeguard of the environment where we live
and operate.
Keeping employees in good health, since they are not only
human beings but also an asset, is considered of basic importance in
every Company of the GAPI Group since well-being of the single
generates the Company welfare.
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